Contact information

Customer Support

Website name: Alice & Mae
Company name: Golo Group Limited
Company number: 79831933
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central Hong Kong
Email: info@aliceandmae-london.com
Phone: +44 7916 696755

Customer service: Our customer service team is available Monday to Friday, 09:00 – 17:00 (GMT+0). We aim to respond to all enquiries within 24 hours.

Warehouse and returns centre: 2nd Floor, Building #16, Jiewei Industrial Park, Pingxin North Road, Pinghu, Longgang, Shenzhen, China 518111

FREE UK DELIVERY

Free delivery on all orders within the United Kingdom. Every order includes a tracking number.

30-DAY RETURNS

Changed your mind? No worries — you have 30 days to return your order.

CUSTOMER SERVICE

Our team is available Monday to Friday, 09:00 – 17:00 GMT. We respond within 24 hours.

SECURE PAYMENTS

We accept Visa, Mastercard, Maestro, American Express, Shop Pay, Apple Pay and Google Pay.